Quarterdecks Retreat – Frequently Asked Questions (FAQs)

 

What are the check-in and check-out times at Quarterdecks Retreat?
Check-in at Quarterdecks Retreat starts from 2:00 PM, and check-out is by 10:00 AM. Early check-in or late check-out may be arranged on request, subject to availability.

What are the reception hours at Quarterdecks Retreat?
Reception is generally open Monday to Friday from 8:00 AM to 5:00 PM. Weekend and public holiday hours may vary; however, our team remains contactable by phone outside these times for assistance.

Does Quarterdecks Retreat offer free Wi-Fi?
All guests at Quarterdecks Retreat enjoy complimentary Wi-Fi.

What types of accommodation are available at Quarterdecks Retreat?
Quarterdecks Retreat offers self-contained villas in Hervey Bay. Choose from 1, 2, 3 or 4-bedroom villas, each with a private courtyard, full kitchen, spacious living areas, laundry facilities, and secure parking. Ideal for couples, families, or groups.

Where is Quarterdecks Retreat located?
Quarterdecks Retreat is in the Urangan Marina precinct of Hervey Bay, Queensland, about 290 km north of Brisbane, or roughly a 3.5 hour drive. The property is close to the Boat Harbour, dining options, and tour departure points for whale watching. Nearby attractions include Hervey Bay Botanic Gardens, Urangan Pier, and Reef World Aquarium.

Is Quarterdecks Retreat dog-friendly?
Quarterdecks Retreat offers dog friendly accommodation on request. A pet fee and bond apply. Guests are required to contact Quarterdecks Retreat prior to booking to confirm if their dog can be accommodated. Please review the full dog-friendly accommodation policy for complete details.

Does Quarterdecks Retreat have a swimming pool and other facilities?
Quarterdecks Retreat features an outdoor swimming pool, large spa, sauna, and barbecue area.

Do the villas at Quarterdecks Retreat have kitchens?
All villas include full kitchens with fridge, oven, stove, microwave, and basic cookware, making it easy to self-cater.

Is parking available at Quarterdecks Retreat?
Each villa has secure parking with a lock-up garage and direct access.

How close is Quarterdecks Retreat to Urangan Harbour?
Quarterdecks Retreat is a short walk or drive to the Urangan Marina precinct, home to dining, and tour departures.

Is Quarterdecks Retreat suitable for extended stays?
With private villa layouts, full kitchens, laundry access, and secure parking, Quarterdecks Retreat is ideal for multi-night or extended stays in Hervey Bay.

Can I book whale watching or Fraser Island tours from Quarterdecks Retreat?
Guests can book tours directly or ask the Quarterdecks Retreat team for assistance. Whale watching tours depart from Great Sandy Straits Marina, and ferries to K’gari (Fraser Island) leave from River Heads.

How far is Quarterdecks Retreat from the beach?
Quarterdecks Retreat is just 60 meters from Urangan South. The closest patrolled beach is Scarness-Torquay. Check Queensland Surf Life Saving for patrol times.

Is there a supermarket near Quarterdecks Retreat?
Several supermarkets are within a 5-minute drive of Quarterdecks Retreat, including Woolworths and Aldi, making it easy for guests to pick up groceries and essentials during their stay.

How do I contact Quarterdecks Retreat?
You can contact Quarterdecks Retreat by phone at 07 4197 0888 or email stay@quarterdecksretreat.com.au